Connecting Your CRM Environment
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    Connecting Your CRM Environment

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    Article summary

    Article Overview

    The following article describes how to connect your Salesforce environment to a process.

    Connecting Your Environment 

    (See Figure 1 to Figure 5)

    To connect your Salesforce environment, perform the following steps:

    Figure 1: Connecting the CRM Environment

    1. Click the CRM icon (1).
    2. Select your CRM, for example, Salesforce.com (2).

         Result:

         The Source dropdown appears:

    Figure 2: Source Dropdown

    1. Click the Source dropdown (3).
    2. Click + Create New (4).

         Result:

         The Create New Salesforce Resource window appears:

    Figure 3: Create New Salesforce Resource Window 

    1. Enter a Resource Name (5).
    2. Click Next (6).

         Result:

         A Salesforce login window appears:

    Figure 4: Salesforce Login Window

    1. Enter a Username (6).
    2. Enter a Password (7).
    3. Click Log In (8).

         Result:

         The Object dropdown appears (10), indicating a successful connection:

    Figure 5: Object

    Important!
    If you switch between CRM environments after adding components, the following message will appear:

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