Structure Overview

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Article Overview

The following article describes the structure of the Interaction Manager.

Structure Overview

(See Figure 1)

The Interaction Manager is divided into two main sections, Process Building (1) and the work area (2).

Figure 1: Interaction Manager Structure

Process Building

(See Figure 2)

This section contains a process's building blocks:

User Interaction:
- Webflow

NOTE

For additional information about User Interaction building blocks, click here.

Communication:
- Email
- SMS

NOTE

For additional information about Communication building blocks, click here.

Services
- Create Webflow Links
- Integration

NOTE

For additional information about Services building blocks, click here.

Business Logic
- Start
- Condition
- End

NOTE

For additional information about Business Logic building blocks, click here.

Figure 2: Process Building

Work Area

(See Figure 3 to Figure 5)

The work area acts as the Interaction Manager's canvas, where you can design and visualize your digital process workflow. By dragging and dropping building blocks onto the canvas, you can map out the flow of your process. Connections between building blocks are drawn using arrows to represent their relationships, data flow, and the sequence of operations. Once placed, each building block on the canvas has customizable properties, allowing for precise configuration. Building blocks can also be easily deleted or duplicated to adapt your workflow as needed, giving you full flexibility in crafting your process.