Embedding an EasySend Link
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    Embedding an EasySend Link

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    Article Summary

    Article Overview

    This article describes the process required to embed EasySend in your website or mobile application.

    Every EasySend digital process is represented by a link that can be opened in a web browser, or by any software capable of rendering an HTML application.

    How to get an EasySend Digital Process URL?

    To Embed EasySend in your application, you first need to get the URL of the digital process. The following sections describe two available options to get the URL.

    Option 1 - Creating a Static Link

    (See Figure 1 and Figure 2)

    Every EasySend digital process has a dedicated public URL that can be used to initiate it. The digital process fields will be empty, and the user will start interacting with it to fill in information.

    To create a static link, perform the following steps:

    Figure 1: Preview Icon and Environments

    1. Open the desired digital process using EasySend's Builder platform.
    2. Click the Click the Deploy button (1) and choose your production environment.
    3. Click the Preview button (2) and select the same environment from step 2.


    The digital process will open in a new browser tab:

    Figure 2: Digital Process URL

    1. Copy the first section of the URL (3), for example, if the full URL is: https://your-server.easysend.app/fnol-journey/page0/0?preview=1&rid=PhdODWeuO18
      copy only the first part: https://your-server.easysend.app/fnol-journey/
    The Request Identifier (RID) is a unique identifier of an EasySend digital process. A new RID is generated every time a digital process is previewed, and it is a part of its URL. Do not include the RID parameter as part of the link. This will result in a single session that would be shared for all users of the link - making all information fields public.

    Option 2 - Creating a Dedicated Link for a Specific User

    A user specific dedicated digital process link can be created with pre-filled information.

    To create a dedicated link, use the “/generate-link” API.

    Generate a Digital Process Link API

    This API is used to trigger a new EasySend digital transaction. When triggered, “Start” e-mails / SMSs would be sent to the specified customer according to configuration and the API endpoint that is being used. In addition, the API returns a link to the digital process transaction. The created link will contain a unique request ID that ensures all prefilled data is embedded in the link, and that it can only be submitted once before expiry.

    REST API Specification


    Request Content 

    Table 1 describes the API’s request content.

    Table 1: Request Content 








    The API version




    The API key for the provided environment




    As given by EasySend




    The unique id of the process



    string, optional

    Set the source field for the digital process metadata, if omitted, agentGroup will be used as source




    All the model fields of this digital process



    string, optional

    The role to be used for the first step of the digital workflow

    Return Value 

    Success or failure is determined by the request’s HTTP status.

    200 indicates success and any other status is erroneous. A successful request will contain a JSON request body as follows:


    Embedding EasySend in your Website

    When embedding EasySend on your website, the most efficient way is to directly redirect the web browser of the user to the EasySend’s digital process.

    This can be done by two different ways:

    1. Allowing the user to click a link that leads to the process.
    2. Using JavaScript to redirect the user to the digital process (by setting. document.location.href).
    EasySend can be hosted as a subdomain of your own domain, so that the URL will feel as if it's staying inside your website. If this method is not applicable for you, please contact our support team or your EasySend Customer Success manager for more information.

    Embedding EasySend on a Mobile Application

    As EasySend’s digital processes are based on web links, embedding them in a mobile app requires us to embed a special component called a WebView.

    Both iOS and Android have built in WebView components that can open a web based experience inside a native app.

    To use an EasySend digital process inside an iframe, simply direct it to the it’s link. EasySend’s processes are built to be fully functional within an iframe.

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