Building a Webflow

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Building a Webflow

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Article Overview

This article describes how to add a new business group and process and how to create a new Webflow. The article also details how to add components to a Webflow and how to configure its properties. The article also lists malfunctions that may occur when trying to perform the actions described in this article and their solutions.

NOTE

If you want to skip to our How to Videos section and quickly learn how to use the different components when creating a Webflow, click here.

Add a New Business Group

(See Figure 1 to Figure 3)

To add a new business group, perform the following steps:

On the Process Manager screen (1), click the +New Business Group button (2).

On the Process Manager screen, click the +New Business Group button.

Figure 1: + New Business Group Button

Result:
The Business Group window appears:

Enter the name of the new business group. Click the OK button.

Figure 2: Business Group Window

Enter the name (3) of the new business group.
Click the OK button (4).

Result:
The new business group is added (5):

The new business group is added.

Figure 3: New Business Group

Add a New Process and Create a New Webflow

(See Figure 4 and Figure 5)

To add a new process and create a new Webflow, perform the following steps:

Click the desired business group from the list (1).

Click the desired business group from the list. The number of processes the business group has appears. The + New Process becomes enabled. A request to add the first process appears. Figure 4: Selected Business Group

Result:

The number of processes the business group has appears (2).
The + New Process (3) becomes enabled.
A request to add the first process appears (4).

NOTE

If the business group already contains processes, once a business group is selected, its processes will be displayed in a list instead of the request to add a new process.

Click the + New Process (3 or 4).

Result:
The Create a Process window appears:

Enter the name (5) of the new process (it will be the name of the Webflow as well). Click the OK button.

Figure 5: Create a process Window

NOTE

The Process Name is limited to 100 characters.

Enter the name (5) of the new process (it will be the name of the Webflow as well).
Click the OK button (6).

Result:

The Webflow main screen appears.

NOTE

Within a process, a Webflow name must be unique.
The Webflow name is only displayed internally.
The Webflow Name is limited to 100 characters.

Selecting a Theme

(See Figure 6 to Figure 8)

To select a digital process theme, perform the following steps:

Process Settings Icon.

Figure 6: Process Settings Icon

Click the Process Settings icon (1).

Result:

The Process Settings screen appears:

Click the Webflow section (with the desired Webflow name) dropdown.

Figure 7: Webflow Dropdown

Click the Webflow section (with the desired Webflow name) dropdown (2).

Result:

The Webflow section options appear:

Click the Theme dropdown and select the desired theme from the list.

Figure 8: Selecting a Theme

Click the Theme dropdown (3) and select the desired theme from the list (4).

Adding Components

(See Figure 9 and Figure 10)

When building a new Webflow only the page components will be available to add to the canvas at first, either by drag and drop (1) or by clicking the Add a new page button (2) and then clicking the appropriate component (3).

When building a new Webflow only the page components will be available to add to the canvas at first, either by drag and drop or by clicking the Add a new page button and then clicking the appropriate component.

Figure 9: Adding Page Components

Once one of the page components is added the rest of the components become available and can be added on top of them by a drag and drop.

Figure 10: Adding All Components

NOTE

Additional page components can be added at any time by drag and drop.

Configuring the Properties Section

(See Figure 11 and Figure 12)

To configure the properties of an added component, perform the following steps:

Click the desired component from the components added to the canvas.

Figure 11: Added Components

Click the desired component from the components added to the canvas (1).

Result:

The Properties section appears:

Example Properties Section.

Figure 12: Example Properties Section

Edit the desired properties.
Connect the component to the Model (for additional information see the Setting Up the Model article).
Repeat steps 1 to 3 for every added component.

Troubleshooting

Table 1 describes malfunctions that may occur when trying to create a Webflow, adding components, and editing properties. The table also describes the reason/s for the malfunctions and provides possible solutions.

Table 1: Troubleshooting

Number	Malfunction	Reason/s	Solution/s
1	A Webflow is not created automatically when creating a new process	A Webflow with the same name already exists in the environment	Create a new Webflow according to the instructions described in the How to Create a Webflow section
2	Most of the components are disabled	A page was not added yet	Add components according to the instructions described in the Adding Components section
3	Some Components are missing, or their design is incorrect	The wrong theme is selected	Select the appropriate theme according to the instructions described in the Selecting a Theme section
4	The components in the grid displayed in the wrong direction	The properties of the Grid component are not set correctly	Set the properties of the Grid component. Read the details described in the Layout Components Properties article
5	Problem displaying the Webflow on a mobile device	The direction property of the Grid component is not set correctly	Set the properties of the Grid component. Read the details described in the Layout Components Properties article
6	Cannot add certain components like buttons, Multiple Choice, and other components to the canvas	Must of the components can only be add onto a Main Page, Greeting Page, and Container components	Add components according to the instructions described in the Adding Components section
7	The buttons on the Main Page do not appear	The buttons properties of the Main Page are not set correctly	Set the button properties of the Main Page component. Read the details described in the Layout Components Properties article
8	The Co-browsing button does not appear	The Co-browsing property of the Main Page are not set correctly	Set the Co-browsing property of the Main Page component. Read the details described in the Layout Components Properties article
9	The value of the Radio Question options is not returned correctly	The Text and the Value of the Radio Question component options does no match	Set the options of the Radio Question component. Read the details described in the Single Select Components Properties article
10	The image for the Dynamic Image component does not exist	The image was not uploaded to the selected theme beforehand The wrong theme is selected	Upload the images to the theme (for additional assistance with the theme please contact our support team) Select the appropriate theme according to the instructions described in the Selecting a Theme section
11	The Br Component height is not applied	The height of the Br component is not written correctly	The height of the Br component must contain a number followed by px, for example: 10px. For additional information see the Other Components Properties article
12	Cannot upload files	The file type is not written in the acceptFileTypes property	Write the type of the file in the acceptFileTypes property. For additional information see the Input Components Properties article
13	The text direction of the Text Input component is wrong	The textDirection property of the Input Text component is not set to the appropriate direction	Set the appropriate text direction. For additional information see the Input Components Properties article
14	There is a limit on the number of characters allowed to input into the Text Input component	The maxLength property of the Input Text component is not set to the appropriate direction	Set the appropriate maximum length. For additional information see the Input Components Properties article
15	The numbering of the Progress Bar Steps are wrong	The numbering steps of the Progress Bar component have an offset of +1	Set the first step of the Progress Bar component to zero. For additional information see the Layout Components Properties article
16	The Preview component prevents from deploying the Webflow	The Preview component must be connected to a PDF form	Connect the Preview Component to a PDF form. For additional information see the Media Components Properties article