Automatic Player Upgrade

Article Overview

The following article describes EasySend's automatic Player upgrade mechanism. 

What is an Automatic Player Upgrade?

At EasySend, our commitment to delivering cutting-edge technology and seamless user experiences drives us to continuously enhance our services. Our new mechanism automatically upgrades the Player application on customer servers. This advancement ensures you always have the latest features, security updates, and performance improvements without manual intervention.

What is the Player?

The Player is a critical component of the EasySend ecosystem. It is a server that runs processes where your clients interact with the EasySend processes. Acting as the bridge between your business and your clients, the Player ensures smooth data flow and interaction within our platform. Every week, we release new versions of the Player that include the latest features and bug fixes developed by our team.

Why Upgrade the Player?

Upgrading the Player is crucial for several reasons:

• Stability - updates often include fixes for bugs that may affect the performance and reliability of the application.
• Security - new versions address security vulnerabilities, protecting your data and your client's information.
• Access to New Features - upgrades bring new functionalities that can enhance your operations and client interactions.
• Optimized Performance - improvements in efficiency and speed are regularly included in updates.

How the Automatic Upgrade Mechanism Works

Our new mechanism is designed to make the upgrade process seamless and risk-free:

Step 1: Pre-Upgrade Backup

Before initiating any upgrade, we back up all the infrastructure of the Player server. This precaution allows us to perform a rollback if necessary, minimizing any potential disruptions.

Step 2: Development Environment Upgrade

• Upgrading the development (Dev) Players Every Sunday at 4:00 AM UTC.
• Monitoring for any new or different errors that might arise from the new version.

 Step 3: Production Environment Upgrade

• Upgrading the production (Prod) servers on the same day, at 10:30 AM UTC.
• Monitoring for any new or different errors that might arise from the new version.

This phased approach allows us to identify and address potential issues in the development environment before they impact the production environment.

Benefits of the Automatic Upgrade Plan

By participating in this automatic upgrade plan, you gain several advantages:

Access to the Latest Features and Security Updates

Stay ahead with the newest functionalities and ensure your system is protected against the latest security threats.

Enhanced Reliability

Using a widely distributed Player version means it has been thoroughly tested across multiple environments, reducing the likelihood of unforeseen issues.

Proactive Monitoring and Support

Our team closely monitors each customer in the auto-upgrade plan after every release. This vigilance means:

• Faster Issue Detection - we can quickly identify and address any problems.
• Quick Hotfix Deployment - in case of any issues, we can promptly release fixes.
• Rollback Solutions - we have mechanisms in place to revert to previous versions if necessary, ensuring minimal disruption.

Improved Operational Efficiency

Automating the upgrade process frees up your resources, allowing your team to focus on core business activities rather than system maintenance. The automatic Player upgrade mechanism is part of EasySend's ongoing effort to enhance your experience and ensure your operations run smoothly. By keeping your Player updated, you not only benefit from the latest features and security improvements but also enjoy greater reliability and support.