---
title: "Messaging"
slug: "messaging"
updated: 2026-07-22T12:41:54Z
published: 2026-07-22T12:41:54Z
canonical: "kb.easysend.io/messaging"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.easysend.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Messaging

### Article Overview

For detailed information about messaging, click here.

## Overview

The messaging building block enables you to integrate your journey with a team communication and collaboration app, such as Slack.

## Adding the EasySend App to Your Slack Channel

(See **Figure 1** to **Figure 4**)

NOTETo use Messaging, please upgrade your environment servers to version 50.1.0 or above.

Before configuring the Messaging building block, perform the following steps:

![](https://cdn.document360.io/45e1a1b1-1964-46f1-939e-f40bde9b50fa/Images/Documentation/image-1755791289650.png)

**Figure 1: Messaging**

1. Locate the desired channel on Slack, for example, **#Marketing**.
2. Click the three dots (1).
3. Click Edit **Settings** (2).

*Result:*

The following window appears:

![](https://cdn.document360.io/45e1a1b1-1964-46f1-939e-f40bde9b50fa/Images/Documentation/image-1755791505308.png)

**Figure 2: Adding Apps**

1. Click **Integrations** (3).
2. Click **Add apps** (4).

*Result:*

The following window appears:

![](https://cdn.document360.io/45e1a1b1-1964-46f1-939e-f40bde9b50fa/Images/Documentation/image-1755791722483.png)

**Figure 3: Adding Apps**

1. Locate the EasySend app and click **Add** (5).

*Result:*

The app is added:

![](https://cdn.document360.io/45e1a1b1-1964-46f1-939e-f40bde9b50fa/Images/Documentation/image-1755791878372.png)

**Figure 4: Added Apps**

## Messaging Options and Configuration

(See **Figure 5** and **Figure 6**)

The Messaging contains the following options and fields:

- Label
- Provider (currently Slack only)
- Role (optional)
- Resource
- Edit Message
- Description

![](https://cdn.document360.io/45e1a1b1-1964-46f1-939e-f40bde9b50fa/Images/Documentation/image-1755789955978.png)

**Figure 5: Messaging**

![](https://cdn.document360.io/45e1a1b1-1964-46f1-939e-f40bde9b50fa/Images/Documentation/image-1755790028069.png)

**Figure 6: Label and Role**

### Adding a Resource

(See **Figure 7** to **Figure 9**)

To add a new Slack resource, click the dropdown (1) and click + Create New Resource (2).

![](https://cdn.document360.io/45e1a1b1-1964-46f1-939e-f40bde9b50fa/Images/Documentation/image-1755790463536.png)

**Figure 7: Creating a New Resource**

After clicking, provide your Slack information:

- Workspace name
- Credentials

If the provided information is validated, the following window will appear:

![](https://cdn.document360.io/45e1a1b1-1964-46f1-939e-f40bde9b50fa/Images/Documentation/image-1755792007021.png)

**Figure 8: Allowing Permissions**

Click Allow (3) to provide permissions to the EasySend app.

![](https://cdn.document360.io/45e1a1b1-1964-46f1-939e-f40bde9b50fa/Images/Documentation/image-1755792191460.png)

**Figure 9: Added Resource**

### Edit Message

(See **Figure 10**)

When clicking the Edit Message button, the Edit Message window appears. The window contains the following fields and options:

- Message Name (can also be set through the label)
- Recipaints - the Slack channel you added the EasySend app to, for example, **#Marketing**.
- Different recipients per environment checkbox:
  - When checked - enables you to add recipients per environment
  - When not checked - recipients will be added to the default environment
- Message Body - the text that will be sent to the Slack channel
- + Add Dynamic Field - add dynamic fields to the text:
  - Data items
  - Metadata items
- Save - confirms all the changes and closes the window

![](https://cdn.document360.io/45e1a1b1-1964-46f1-939e-f40bde9b50fa/Images/Documentation/image-1755792839692.png)

**Figure 10: Edit Window Message**