PDF Accessibility
    • PDF

    PDF Accessibility

    • PDF

    Article summary

    PDF Accessibility 

    The following sections describe the PDF accessibility feature.

    NOTE

    The PDF accessibility feature is available on environments with version 20.12.0 and above. 

    What is an Accessible PDF?

    A PDF document is considered accessible if it can be used/accessed by all users, including users with disabilities. For a PDF to be considered accessible, it should be compliant with different accessibility standards.

    PDF Characteristics 

    PDFs are typically created from a source document such as Microsoft Word and are then exported into PDF format. However, many PDF files are created by scanning hard-copy documents and are simply images of text. Unfortunately, image-based PDFs are completely inaccessible as they are and require conversion into readable text using Optical Character Recognition (OCR) software before they become accessible.

    How to Create an Accessible PDF Using EasySend's Platform?

    (See Figure 1 to Figure 3)

    To create PDFs with accessible PDF fillings, perform the following steps:

    1. Create markers for the Accessibly Tree that works with screen readers.

    Accessibility Tree.

    Figure 1: Accessibility Tree

    1. Create input fields (AcroForms) that work together with the accessibility tree you created.

    Fields.

    Figure 2: Fields

    NOTE
    Each field must be defined with an appropriate type before the file is uploaded to EasySend's platform so it will be recognized correctly. The available types of fields are:
    • Text input
    • Checkbox
    • Figure (for an image)
    • signature
    • Radio button
    1. Upload the PDF to EasySend's platform. 

    Uploaded Accessible PDF.

    Figure 3: Uploaded Accessible PDF

    NOTE
    The platform will recognize the combination of the markers and the input fields (from steps 1 and 2) and preserve them.
    NOTE
    EasySend's platform also preserves fields' alternative text. When an alternative text is set for a field, before the file is uploaded to the platform, it will be the text read by a screen reader. This is relevant mostly for figures (images) and signatures field types but not just. For example, if the alternative text of a figure is "customer's ID attachment", this will be the text read by a screen reader.

    Uploaded Accessible PDF

    (See Figure 4 to Figure 6)

    When an accessible PDF was uploaded to the platform, the following message appears:

    Clicking Ok.

    Figure 4: Uploaded Accessible PDF Example

    After clicking Ok (1), to preserve the original PDF accessibility format, the Textual PDF (2) checkbox must be checked in PDF properties:

    To preserve the original PDF accessibility format, the Textual PDF checkbox must be checked in PDF properties.

    Figure 5: Textual PDF

    The PDF will be displayed with marked fields with a dashed border (3). The Field Properties section will be locked for editing (4) except for the label (5) which is used internally for organizing the marked fields and the fieldName (6) which enables the marked fields to be connected to the Model.

    The PDF will be displayed with marked fields with a dashed border. The Field Properties section will be locked for editing except for the label which is used internally for organizing the marked fields and the fieldName which enables the marked fields to be connected to the Model.

    Figure 6: Uploaded Accessible PDF Example

    NOTE
    After connecting a field to the model, it is also possible to set a groupValue property in case of a radio question. For additional information about the groupValue property, see the Creating and Defining a PDF article.

    Combining Accessible and Inaccessible Fields

    A document with a combination of accessible and inaccessible fields that will not be read by a screen reader is allowed. When manually adding inaccessible fields, their border will be solid and not dashed. In addition, all the properties of an inaccessible field are editable.

    Accessible PDF Troubleshooting

    (See Figure 7)

    In some cases, an accessible PDF is uploaded to the platform and some of the fields are left unmarked (1):

    In some cases, an accessible PDF is uploaded to the platform and some of the fields are left unmarked.

    Figure 7: Uploaded Accessible PDF Example

    To troubleshoot this issue, On the original PDF, verify that:

    1. Each field was defined with a field type supported by EasySend's platform:
      • Text input
      • Checkbox 
      • Figure (for an Image) 
      • Signature 
      • Radio button
    1. Each Input field has a unique name - no duplication is allowed.
    2. An input field name does not contain the following words:
      • undefined
      • null
      • none
    1. Upload the accessible PDF to the platform again.

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