---
title: "Multi-Language"
slug: "multi-language"
updated: 2024-02-28T09:00:57Z
published: 2024-02-28T09:00:57Z
canonical: "kb.easysend.io/multi-language"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.easysend.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Multi-Language

## **Article Overview**

The following article describes EasySend's multi-language feature.

## **Multi-Language in EasySend**

All EasySend digital processes support multi-language, meaning that texts with different languages can appear in various locations along the process.

NOTEFor additional information about the feature, to enable and configure it, please contact one of our teams.

## **Managing Languages**

The following sections describe where the multi-language feature is managed in EasySend's platform.

### **Customer Settings Screen**

(See **Figure 1**)

Languages are first managed at the customer level using the Customer Settings screen and the Language section.

NOTEThe Customer Settings screen can only be accessed by EasySend, for further information, please contact our support team.

**![](https://cdn.document360.io/45e1a1b1-1964-46f1-939e-f40bde9b50fa/Images/Documentation/image-1678786291422.png)**

**Figure 1: Customer Settings - Language**

Using the Language section, we can perform the following actions:

- Add a new language.
- Delete an existing language.
- Set a language as default - this language will be used in cases where a translation is missing or when language indication is missing.
- Separate Male and Female - some languages require a separation of Male and Female texts. By checking  “Separate to male/female”, the system creates two different languages: a “language-male” language and a “language-female”, for example, Hebrew-Male and Hebrew-Female.
- View the direction of a language - left-to-right or right-to-left.
- View the ISO code of a language (according to ISO 639-1 standard).

NOTEBrowser Language - the system checks what is the language used by the end-user's browser and if a translation exists, displays it instead of the default language. 

### Webflow Screen

(See **Figure 2** and **Figure 3**)

When building a Webflow it is possible to add the languages that were added using the Customer Settings screen.

![](https://cdn.document360.io/45e1a1b1-1964-46f1-939e-f40bde9b50fa/Images/Documentation/image-1678787754621.png)

**Figure 2: Language Dropdown within a Process**

NOTEThe language picker is only available on the Webflow screen if one or more languages were added using the Customer Settings screen.

When a Webflow contains multiple languages it is possible to edit the label of the different components using the Properties section, for example:

![](https://cdn.document360.io/45e1a1b1-1964-46f1-939e-f40bde9b50fa/Images/Documentation/image-1678788519335.png)

**Figure 3: Text Input Label**

### Workflow Manager (Email/SMS)

(See **Figure 4**)

The subject and the content of an Email or SMS can be edited according to a selected language, for example:

![](https://cdn.document360.io/45e1a1b1-1964-46f1-939e-f40bde9b50fa/Images/Documentation/image-1678789386635.png)

**Figure 4: Email Details Window**

### Journey Sender

Journey Sender users can select the language in which a process will be sent to an end-user. This is done by using a special competent and a metadata item.

## Defining a Language as Part of a Process URL

A language can be defined as part of a process URL by adding two parameters:

- lang
- langGender

For example: https://customer-dev.easysend.app/test?rid=9ZdsfENt31Lw&**lang=en**&**langGender=female**.